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Legal

Cookie Policy

Last updated: 02/17/2026

This policy explains what cookies are, how InnoStak uses them, and how you can manage your preferences.

1. What Are Cookies?

Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work efficiently, provide information to site owners, and enhance the user experience.

Cookies can be “session” cookies (deleted when you close your browser) or “persistent” cookies (remaining until they expire or you delete them). They can be set by the website you are visiting (“first-party cookies”) or by third parties (“third-party cookies”).

2. How We Use Cookies

We use cookies for several purposes. Some cookies are strictly necessary for the site to function. Others help us understand how visitors use the site, deliver relevant marketing, or remember your preferences. We will only place non-essential cookies on your device after you have given us your consent.

3. Cookie Categories

3.1 Strictly Necessary Cookies

These cookies are essential for the website to function and cannot be switched off. They are usually set in response to actions you take, such as setting your privacy preferences, logging in, or filling in forms. You can set your browser to block these cookies, but some parts of the site may not work.

CookieProviderPurposeDuration
cookieConsentInnoStakStores your cookie consent preferences6 months
__sessionFirebase AuthMaintains your authenticated sessionSession

3.2 Analytics & Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve site performance. They help us understand which pages are the most and least popular and see how visitors move around the site. All information collected is aggregated and anonymous.

CookieProviderPurposeDuration
_gaGoogle AnalyticsDistinguishes unique visitors by assigning a randomly generated number2 years
_ga_*Google AnalyticsMaintains session state2 years
_gidGoogle AnalyticsDistinguishes users24 hours

3.3 Marketing & Targeting Cookies

These cookies may be set by our advertising partners. They are used to build a profile of your interests and show you relevant adverts on other sites. They work by uniquely identifying your browser and device.

We may use third-party tracking codes configured via our admin panel. These are only loaded when you consent to targeting cookies.

3.4 Functionality Cookies

These cookies enable enhanced functionality and personalisation, such as live chat widgets (InnoBot), remembering your UI preferences, and enabling interactive features. If you do not allow these cookies, some or all of these services may not function properly.

4. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We do not control the setting of these cookies. The main third-party providers we use include:

5. Managing Your Cookie Preferences

When you first visit our site, we show a cookie consent banner. You can:

  • Accept All – enable all cookie categories.
  • Decline – only strictly necessary cookies will be used.
  • Customise – choose exactly which categories to allow.

You can change your preferences at any time by clicking the “Cookie Settings” link in our website footer.

You can also manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. The methods for doing so vary from browser to browser:

6. Your Rights Under the GDPR

If you are located in the European Economic Area (EEA) or the United Kingdom, you have the following rights regarding your personal data:

  • Right of Access – request a copy of the data we hold about you.
  • Right to Rectification – request correction of inaccurate data.
  • Right to Erasure – request deletion of your data (“right to be forgotten”).
  • Right to Restrict Processing – request limitation of how we process your data.
  • Right to Data Portability – receive your data in a structured, machine-readable format.
  • Right to Object – object to data processing based on legitimate interests or for direct marketing.
  • Right to Withdraw Consent – withdraw consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at support@innostak.com.

7. Legal Basis for Processing

We process cookie data under the following legal bases:

  • Consent (Art. 6(1)(a) GDPR) – for analytics, marketing, and functionality cookies.
  • Legitimate Interest (Art. 6(1)(f) GDPR) – for strictly necessary cookies required to operate the website.

8. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. We will post any changes on this page and update the “Last updated” date above. We encourage you to review this policy periodically.

9. Contact Us

If you have questions about our use of cookies or this policy, please contact us:

📧 Email: support@innostak.com

📞 Phone: 346-480-7666

You also have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated. See our Privacy Policy for more details.